The way we communicate with each other has become faster and easier over the decades. We now use smartphones to do everything from taking pictures, making video calls, and traditional voice phone calls. A South Korean study found that more than 10 percent of teen smartphone users are at risk for depression. There is an easy solution for seeking help. Talkspace is a service that connects people with the professional help they need. Someone seeking help may connect with a professional over the e-therapy platform using video and phone calling or a chat based platform. It currently has 500,000 users and more than 1,000 professional therapists.
The company recently signed a deal with Magellan Health. They hope to begin offering Magellan’s clients access to psychotherapy with their program. This would mean patients who have Magellan as their health care provider they will be able to access a therapist online. Having this option available has proven to be more cost effective.
Talkspace is based in New York City. The company was founded in 2012, by Oren and Roni Frank. Service is available for both iOS and Android users. It began as a group therapy platform, but has now grown to offer psychotherapy from licensed therapists. In 2014, they added the feature of unlimited messaging therapy. This allows users to text a therapist using the Talkspace website or mobile app, in addition to being able to send audio and video messages. In 2015, they began offering couples therapy. The company also now offers LiveTalk Online Therapy programs. Users must be over the age of 18 and they may access help using a smartphone, tablet, or desktop. Clients are matched to a psychotherapist by an intake specialist, or can choose from suggestions made by a matching algorithm. Clients choose from a tiered monthly subscription service starting from $32 a week, which allows you to speak with a therapist via text once a day.